Professional Virtual Assistants
Bernland Virtual Assistants are the perfect fit for handling and excelling in your company’s customer support. Why? Because we scale up and down to the business’ needs, but always deliver cost effective, fun, and professional support that is ideal for your business.
The Most Cost Effective and Most Awesome Virtual Assistant Solution.
Human Transactions Are Always More Effective
Want the best customer experience? Then go the tried and true with a professional, full trained, virtual assistants.
Trusted by 100s of companies and clients
Bernland has worked for companies large and small who want to find the best off shore contact center solutions for their brands.
Let Our Professionals Take Care of the Rest
From the first call to seeing your agents in action, give Bernland a try and check menial tasks off your company’s tasks for good.
Professional Virtual Assistant Services for Any Industry
From luxury, to restaurants, to simple order or reservation taking, go with Bernland Virtual Assistants
Banking & Finance
Public Sector
eCommerce
Travel
Healthcare
Education
Gaming
Technology
Get a Quote, Ask a Question, or Just Say Hi!
Professional Virtual Assistant Services
So what is Bernland Virtual Assistants? It is a wide array of services that can be just one service or the full product of 360 degree customer services customized to the customer experience your company wants to be known for, delivered everyday.
Social Media Support
Answering messages, responding to comments and producing and scheduling great content is all possible with Bernland and just minutes of you or your company’s time each month.
Multiple Languages
Currently Bernland Virtual Assistants supports English, Spanish, Arabic, Portuguese, Greek, Polish and Italian speakers. Yet the Bernland difference is that there are no accents or vernacular differences.
Chat & Text (SMS)
Chat bots are clearly bots. When another person in on the other end your customers will know. Bernland can provide agents that respond to texts or online chats and provide the information needed fast.
Virtual Reception
Post Covid-19 world, we don’t need to hire a full-time on site employee to handle general calls. Hire a Bernland agent who will provide an ideal customer experience for a fraction of the cost.
Appointment Taking
Does your company need a simple, cost-effective, but friendly way of taking appointments, reservations or e-commerce orders? Bernland has the perfect solution.
Technical Help
Need an educated, trained and technical agent that can handle complex data and instructions. Bernland has it! Many of our agents handle clients in the SaaS, I.T., cryptocurrency and web development industries.
Trusted by the
Worldโs Leading Companies
Both the neighborhood dentist office and large superstore call centers have trusted Bernland with their virtual assistant functions. We place the white glove on and give a service that perfectly fits that company’s size, goals, or budget.
Why You Need
A Virtual Assistants
Everyone knows the brands and companies that provide great human interactions. Why? Because people trust them and spread the word and become loyal to that company for life.
To Increase Brand Loyalty
Upsell and Increase Revenue
Stand Out From Your Competition
Best in Quality
The Bernland standards are the best in the industry. Our training, optimization, and rewarding performance programs is how we stand by our service.
Best in Price
With so many off shore solutions, Bernland does not sacrifice on quality with the much more cost effective option.
Clients
Assistants
Languages
Successful Interactions
Trusted by the World’s Leading Companies
“Bernland Virtual Assistants are the Cadillacs of BPO”
They're a boutique firm, at least it feels like that. Attentive to our needs no matter how large or small.
– John H
I had to start and end and end and start over and over again, and Bernland had no issue.
– Derrick Hanson
The team we have is like a TV show cast. That's how friendly and fun they are.
– Mustafa
I would classify their service as "preventive" - they knew where issues would be and found ways to prevent them.
– Brandon Waller
We’re Ready to Elevate Your Customer’s Experience To The Next Level
Reach out to Lucas for questions, general quotes or how to explain further what sets Bernland apart from the other virtual assistants.
office
Miami
New York
Hours
9am – 8pm EST
Everyday