BPO Consultants

Bernland BPO Consultants are the perfect fit for handling and excelling in your company’s customer support and day to day operations. Why? Because we scale up and down to your business’ needs, but always deliver cost-effective, fun, and professional support that is ideal for your business.

We’ve Worked With

The Most Cost Effective and Advanced Solution.

Add the Human Touch

Want the best customer experience? Then go the tried and true with a professional, full trained Bernland advisor.

Analysis Back by the Power of AI

Bernland using a suite of AI tools to analyze your business operations and provide ideas for cost cutting and improved performance. 

Let Our Professionals Take Care of the Rest

From the first call to seeing your agents in action, give Bernland BPO a try and check menial tasks off your company’s tasks for good.

Professional BPO Services for Any Industry

From luxury, to restaurants, to simple order or reservation taking, go with Bernland advisors.

Banking & Finance

Public Sector







Get a Quote, Ask a Question, or Just Say Hi!

3 + 1 =

Professional BPO Services

So what is Bernland BPO? It is a wide array of services that can be just one service or customized to the customer experience your company wants to be known for, delivered everyday.

Social Media Support

Answering messages, responding to comments and producing and scheduling great content is all possible with Bernland and just minutes of you or your company’s time each month.

Multiple Languages

Currently Bernland Virtual Assistants supports English, Spanish, Arabic, Portuguese, Greek, Polish and Italian speakers. Yet the Bernland difference is that there are no accents or vernacular differences.

Chat & Text (SMS)

Chat bots are clearly bots. When another person in on the other end your customers will know. Bernland can provide agents that respond to texts or online chats and provide the information needed fast.

Virtual Reception

Post Covid-19, we don’t need to hire a full-time on site employee to handle general calls. Hire a Bernland advisor who will provide an ideal customer experience for a fraction of the cost.

Appointment Taking

Does your company need a simple, cost-effective, but friendly way of taking appointments, reservations or e-commerce orders? Bernland has the perfect solution.

Traditional Customer Calls

Need old-fashioned customer support, virtual assistant or an extra set of hands to help with business activities?  Bernland has the manpower resources to help.

Trusted by the
World’s Leading Companies

Both the neighborhood dentist office and large superstore call centers have trusted Bernland with their BPO functions. We place the white glove on and give a service that perfectly fits that company’s size, goals, or budget.

Why You Need Bernland

Everyone knows the brands and companies that provide great customer experience. Why? Because people trust them and spread the word and become loyal to that company for life.

To Increase Brand Loyalty

Upsell and Increase Revenue

Stand Out From Your Competition

Best in Quality

The Bernland standards are the best in the industry. Our training, optimization, and rewarding performance programs is how we stand by our service.

Best in Price

With so many off shore solutions, Bernland does not sacrifice on quality with the much more cost effective option.




Successful Interactions

Trusted by the World’s Leading Companies

“Bernland BPO is the Cadillac of BPO”

They're a boutique firm, at least it feels like that. Attentive to our needs no matter how large or small.

– John H

I had to start and end and end and start over and over again, and Bernland had no issue.

– Derrick Hanson

The team we have is like a TV show cast. That's how friendly and fun they are.

– Mustafa

I would classify their service as "preventive" - they knew where issues would be and found ways to prevent them.

– Brandon Waller

We’re Ready to Elevate Your Customer’s Experience To The Next Level

Reach out for questions, general quotes or how to explain further what sets Bernland apart from the other BPO providers


New York


9am – 8pm EST