BPO Consultants
Bernland BPO Consultants are the perfect fit for handling and excelling in your company’s customer support and day to day operations. Why? Because we scale up and down to your business’ needs, but always deliver cost-effective, fun, and professional support that is ideal for your business.
We’ve Worked With
The Most Cost Effective and Advanced Solution.
Add the Human Touch
Want the best customer experience? Then go the tried and true with a professional, full trained Bernland advisor.
Analysis Back by the Power of AI
Bernland using a suite of AI tools to analyze your business operations and provide ideas for cost cutting and improved performance.
Let Our Professionals Take Care of the Rest
From the first call to seeing your agents in action, give Bernland BPO a try and check menial tasks off your company’s tasks for good.
Professional BPO Services for Any Industry
From luxury, to restaurants, to simple order or reservation taking, go with Bernland advisors.
Banking & Finance
Public Sector
eCommerce
Travel
Healthcare
Education
Gaming
Technology
Get a Quote, Ask a Question, or Just Say Hi!
Professional BPO Services
So what is Bernland BPO? It is a wide array of services that can be just one service or customized to the customer experience your company wants to be known for, delivered everyday.
Social Media Support
Answering messages, responding to comments and producing and scheduling great content is all possible with Bernland and just minutes of you or your company’s time each month.
Multiple Languages
Currently Bernland Virtual Assistants supports English, Spanish, Arabic, Portuguese, Greek, Polish and Italian speakers. Yet the Bernland difference is that there are no accents or vernacular differences.
Chat & Text (SMS)
Chat bots are clearly bots. When another person in on the other end your customers will know. Bernland can provide agents that respond to texts or online chats and provide the information needed fast.
Virtual Reception
Post Covid-19, we don’t need to hire a full-time on site employee to handle general calls. Hire a Bernland advisor who will provide an ideal customer experience for a fraction of the cost.
Appointment Taking
Does your company need a simple, cost-effective, but friendly way of taking appointments, reservations or e-commerce orders? Bernland has the perfect solution.
Traditional Customer Calls
Need old-fashioned customer support, virtual assistant or an extra set of hands to help with business activities? Bernland has the manpower resources to help.
Trusted by the
World’s Leading Companies
Both the neighborhood dentist office and large superstore call centers have trusted Bernland with their BPO functions. We place the white glove on and give a service that perfectly fits that company’s size, goals, or budget.
Why You Need Bernland
Everyone knows the brands and companies that provide great customer experience. Why? Because people trust them and spread the word and become loyal to that company for life.
To Increase Brand Loyalty
Upsell and Increase Revenue
Stand Out From Your Competition
Best in Quality
The Bernland standards are the best in the industry. Our training, optimization, and rewarding performance programs is how we stand by our service.
Best in Price
With so many off shore solutions, Bernland does not sacrifice on quality with the much more cost effective option.
Clients
Assistants
Languages
Successful Interactions
Trusted by the World’s Leading Companies
“Bernland BPO is the Cadillac of BPO”
They're a boutique firm, at least it feels like that. Attentive to our needs no matter how large or small.
– John H
I had to start and end and end and start over and over again, and Bernland had no issue.
– Derrick Hanson
The team we have is like a TV show cast. That's how friendly and fun they are.
– Mustafa
I would classify their service as "preventive" - they knew where issues would be and found ways to prevent them.
– Brandon Waller
We’re Ready to Elevate Your Customer’s Experience To The Next Level
Reach out for questions, general quotes or how to explain further what sets Bernland apart from the other BPO providers
office
Miami
New York
Cairo
Alexandria
Hours
9am – 8pm EST
Everyday